Terms & Conditions

1. Acceptance of Terms

By accessing or purchasing from mesquitecoffeealternative.co.za (“Website”) you agree to these Terms & Conditions (“Terms”). If you do not accept them, please refrain from using the Website. Mesquite Coffee (“Mesquite Coffee”, "Mesquite Coffee Alternative “we”, “our”, “us”) reserves the right to modify these Terms at any time; continued use after changes constitutes acceptance.

 

2. Governing Legislation

These Terms are governed by the Consumer Protection Act 68 of 2008 (CPA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), and the Protection of Personal Information Act 4 of 2013 (POPIA), together with all other applicable South African laws.

 

3. Eligibility

You must be at least 18 years old or have parental consent to purchase from this Website. By placing an order, you confirm that all information supplied is true and correct.

 

4. Products & Availability

All products displayed are subject to availability. We may discontinue or change products without notice. Images are for illustrative purposes; actual packaging may vary.

 

5. Pricing & Payment

Prices are listed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices without notice. Payment is accepted via secure third-party gateways (PayFast, Yoco, EFT). We do not store card details.

 

6. Order Confirmation

An order is deemed confirmed once we email you an order acknowledgment. We reserve the right to refuse or cancel an order for any reason, including but not limited to stock shortages, payment issues, or suspected fraud.

 

7. Shipping & Delivery

Shipping times and fees are outlined in our Shipping & Delivery Policy. While we strive to dispatch orders same-day or next-day, delivery windows are estimates and may vary. Risk of loss passes to you upon handover to the courier.

 

8. Returns & Refunds

Because our coffee is a sealed, consumable product, we do not accept returns. Damaged or defective goods are handled according to our Returns & Refunds Policy. Please review that policy before purchasing.

 

9. Intellectual Property

All content, trademarks, graphics, and code on this Website are the property of Mesquite Coffee or its licensors. No material may be reproduced, distributed, or otherwise used without written permission.

 

10. Health Disclaimer

Information on this Website is for educational purposes only and is not intended as medical advice. Consult a qualified healthcare professional before making dietary changes, especially if pregnant, nursing, or under medical supervision.

 

11. Limitation of Liability

To the fullest extent permitted by law, Mesquite Coffee is not liable for any indirect, incidental, or consequential damages arising from the use—or inability to use—our products or Website. Our maximum aggregate liability shall not exceed the amount paid for the product in question.

 

12. Indemnity

You agree to indemnify and hold Mesquite Coffee harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from your breach of these Terms or misuse of the Website.

 

13. Force Majeure

We are not responsible for failure to perform obligations when the failure is due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or interruptions in courier services.

 

14. Privacy

Your personal information is processed in accordance with our Privacy Policy and POPIA. By using this Website you consent to such processing.

 

15. Security

We employ SSL encryption and follow industry best practices to protect data. However, no online transmission is completely secure; use the Website at your own risk.

 

16. Third-Party Links

This Website may contain links to third-party sites. We provide these links for convenience only and do not endorse or assume responsibility for their content or policies.

 

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid and enforceable.

 

18. Entire Agreement

These Terms, together with our Shipping & Delivery, Returns & Refunds, and Privacy policies, constitute the entire agreement between you and Mesquite Coffee regarding use of the Website and supersede any prior agreements.

 

19. Contact Information

For questions about these Terms, please contact:

Mesquite Coffee

Rietvlei Grove Farm, Route 62, Montagu, Western Cape, South Africa

Email: hello@mesquitecoffeealternative.co.za

By continuing to use this Website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

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